What should I do if my device that stores my digital wallet is lost or stolen?
Smart devices have powerful security features that should be turned on if something happens to them. If your device is lost or stolen, your first step should be to engage those features, which vary by provider:
- Visit the Apple support site for Apple Pay
- Visit the Google support site for Google Pay
- Visit the Samsung support site for Samsung Pay
If your device is unable to be locked, immediately report your Stock-Back® Card (your debit card) stolen or lost. This freezes your account and makes sure we can get another card to you as soon as possible.
[Learn how to lock your card here]
Apple, the Apple logo, and iPhone are trademarks of Apple, Inc., registered in the U.S. and other countries. App Store is a service mark of Apple, Inc.
Google Play and the Google Play logo are trademarks of Google LLC.
Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
Stash Banking services provided by Stride Bank, N.A., Member FDIC. The Stash Stock-Back® Debit Mastercard® is issued by Stride Bank pursuant to license from Mastercard International. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. Any earned stock rewards will be held in your Stash Invest account. Investment products and services provided by Stash Investments LLC and are Not FDIC Insured, Not Bank Guaranteed, and May Lose Value.
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