Q. Why is the price that I sold my stocks at different than the price I see in the app after the trade has settled?
When you sell an investment on Stash your transaction is queued up and executed during one of our four trading windows, (two in the morning and two in the afternoon). This means that the sale price of your stocks may change because we don’t immediately sell your investment when you initiate a sale. …
Q. Why is there a hold on my purchase for more than my payment amount?
Certain purchases (hotels, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that could be greater than the actual purchase amount. This is a temporary hold, and after your purchase is processed and settled,…
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