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Q. How do I transfer or withdraw my money?

You can transfer or withdraw your money from Stash at any time from the app or web. Follow these steps to transfer, deposit, or withdraw your money: Note: Retirement and Custodial accounts have special restrictions. For transfers on these accounts our Customer Service team is ready to help.…

Q. I am having trouble or am unable to transfer money to my Stash banking account. What should I do?

Having issues making a transfer or deposit into your Stash banking account? We’ll help you get to the bottom of this. Please contact Support at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday,…
Q. How long does it take for money to transfer in, out and within Stash?

Our mission here at Stash is to make investing as simple as possible. Part of that is facilitating safe, secure, and speedy transfers. While we make each transfer as quickly as possible, not every transfer has the same processing speed. Click below to jump ahead: Viewing transfer status Transfers into Invest from an external bank Transfers into Stash Banking from an external bank Transfers out of Stash to a linked external bank Transfers within Stash between Invest and Stash Banking Cash deposit Selling investments,…

Q. How do I cancel, stop, or modify a transfer?

If you’d like to cancel a transfer of any kind, don’t fear—it’s a very simple process. We’ve outlined the steps you’ll need to take below depending on the type of transfer you’d like to cancel, stop, or modify. Please keep in mind that we can only cancel transfers marked as “pending,” so you’ll want to take action before the transfer clears. …

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