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Q. Why can’t I find my external bank? How do I connect or link if my bank isn’t listed?

If you cannot find your bank when you search for it by name, you’ll have to manually link your external bank account micro-deposits. Return to the bank search screen in the app and select Link with routing and account numbers. For more information on micro-deposits and how to link your account this way,…

Q. What’s Plaid?

Plaid is a technology that allows for people to link their financial accounts to a mobile application. It makes it possible for your external bank and Stash to talk to one another. When you link Stash to your external bank, Plaid encrypts your bank information,…
Q. How do I opt out of Plaid?

You can easily opt out of Plaid in the app. Here’s how to get started: From the Home screen, tap your account icon in the top left corner Tap on Personalization & Data below Privacy & Legal Tap Opt-out of transaction data sharing at the bottom of the screen …

Q. Trying to Link your Stash with TD Bank?

As of April 25th, 2022, at 12:01a.m. ET, TD Bank implemented a change that requires all institutions, including Stash, to re-link once every 90 days if you linked your account via the Instant Link option using Plaid. What this means for Stash customers who are linked to a TD Bank account: This will not impact any deposits you make from your account,…
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