• Q. Is there a limit to how much I can transfer from my external account to my Stash Invest accounts?

  The current one-time transfer limit from an external bank account to Stash Personal Portfolio/Custodian/Smart Portfolio is $10,000 and from an external bank account to Stash Retire is $6,000.…

• Q. What’s the deal with Smart Portfolio taxes?

  Because Smart Portfolio is structured as a taxable personal account, the tax implications for your Smart Portfolio are almost the same as those for your Personal Portfolio. In general, a security sold at a gain will be subject to taxes on the difference in the sales price and the cost of purchase.…

• Q. Who made these Smart portfolios?

  Smart portfolios investment decisions are made by experts*—the Smart Investment Team, who have experience executing successful trade strategies for customers.  DISCLOSURES *This type of account is a Discretionary Managed Account. This is an individual taxable brokerage account that Stash has full authority to manage according to a specific investment mandate.…

  • Smart Portfolio

• Q. What are my Stash investment portfolio choices?

  Investing can feel overwhelming if you don’t know where to start.  It’s why Stash makes things simple with its four investment portfolio options: Investing simplified: Personal Portfolio: Stash’s Personal Portfolio is intended to combine a high degree of flexibility on your part,…

• Q. What happens if my withdrawal gets rejected?

  If your withdrawal request is rejected for any reason, we’ll hold onto the withdrawn cash in your Stash account for up to 5 business days. During this time period, you can retry the withdrawal request. If it’s still unsuccessful, we’ll reinvest this money into your portfolio.…

  • Smart Portfolio

• Q. How can I close my Smart investing account?

  If you only want to close your Smart invest account, but leave your subscription open, you’ll need some help. Contact us at Support to get the ball rolling. The procedure to close your account and subscription is different depending on which type of subscription plan you’ve chosen.…

  • Smart Portfolio

• Q. What is a Smart portfolio and what is the approach to investing in a Smart portfolio?

  A few features of the Smart portfolio make it, well, smart. The portfolios are built by a team of investment experts who are part of the Stash Investment Team. TA Smart portfolio is also tailored to your Stash risk profile, which takes your risk tolerance and time horizon into consideration.…

  • Smart Portfolio

• Q. How long does it take for money to transfer in, out and within Stash?

  Our mission here at Stash is to make investing as simple as possible. Part of that is facilitating safe, secure, and speedy transfers. While we make each transfer as quickly as possible, not every transfer has the same processing speed. Click below to jump ahead: Viewing transfer statusTransfers into Invest from an external bankTransfers into Stash Banking from an external bankTransfers out of Stash to a linked external bankTransfers within Stash between Invest and Stash BankingCash depositSelling investments,…

• Q. How do I withdraw money from my smart portfolio?

  Withdrawing money from your Smart portfolio works the same way as withdrawing from any other Stash portfolio. It can be done in the app or online. When you withdraw funds, you can choose to transfer them to your Stash banking account1 or your external bank account.…

  • Smart Portfolio

• Q. How long does a withdrawal take from a Smart portfolio?

  When you request a withdrawal from your Smart portfolio, we’ll take over. First, we sell off the required amount of holdings to match your withdrawal request. Investment sales are required to satisfy your withdrawal request and may take up to two business days to complete and settle.…

  • Smart Portfolio

• Q. How much can I withdraw from my smart portfolio?

  You can request a withdrawal from your smart portfolio for up to the total value of your Smart portfolio — minus any pending withdrawals. For example, if your Smart portfolio is worth $1,000, you can request a withdrawal for the full balance of $1,000 or any number up to $900.…

  • Smart Portfolio

• Q. Once I deposit money into my Smart portfolios, do I need to do anything?

  Nope! We’ll handle the rest—this is smart investing, after all.  You might want to consider investing (depositing money) regularly, though. That way your investments can grow through the magic of compound interest.  DISCLOSURES This type of account is a Discretionary Managed Account.…

  • Smart Portfolio

• Q. Can I transfer money or investments between my Personal Portfolio and Smart Portfolio?

  You can transfer money between your external bank account or Stash banking account into any Stash portfolio (Personal, Smart, Retire, Kids). However, you cannot transfer funds directly between your Personal and Smart Portfolio.   Disclosures A “Smart Portfolio” is a Discretionary Managed account whereby Stash has full authority to manage.…

• Q. When will my trades get executed in my Smart portfolio?

  Once your money has completed the transfer and arrived in your account, we’ll execute your trades. Typically, this takes 1-2 business days. Please note that a business day is Monday through Friday, excluding weekends and US market holidays. DISCLOSURES This type of account is a Discretionary Managed Account.…

  • Smart Portfolio

• Q. What happens if my Smart Portfolio account balance falls below $5?

  Our main priority at Stash is to protect you and your investments. We created a $5 minimum to make sure your money can be properly distributed across multiple investments. You may not withdraw an amount that would cause your account balance to be lower than $5.…

• Q. Can I modify the smart portfolio, ie. add stocks?

  Nope. Smart Portfolios are managed for you by a team of investment experts who are part of the Investment Team. The team uses your individual risk profile to make investment decisions, and it’s impossible to add a different asset without changing overall riskiness.…

  • Smart Portfolio

• Q. What is the average expense ratio on the portfolio?

  An expense ratio is the cost that a fund provider charges to manage the fund and cover its operational expenses. The fees are usually stated and charged as a percentage of assets (i.e., ratio). Don’t worry – you aren’t responsible for paying this fee out of pocket,…

• Q. How did you choose these Smart investments and how much of my money is put into each?

  Smart Portfolio is designed to take the guesswork out of investing, and we encourage Stashers to view them as an easy solution for long-term, diversified investing. We have carefully selected funds that offer access to a variety of investment markets. From there,…

• Q. Who is eligible, how do you upgrade into it?

  The Smart Portfolio is offered to customers enrolled in our Stash Growth and Stash+ subscriptions. To upgrade your subscription, go to your profile icon in the top left corner of the app, tap “Subscription plan” and select your preferred option.  The Smart Portfolio best aligns with the goals of users who seek more guidance on their investing journey.…

  • eligible for smart
  • get smart portfolio

• Q. How did you choose these Smart investments and how much of my money is put into each?

  Smart Portfolio is designed to take the guesswork out of investing, and we encourage Stashers to view them as an easy solution for long-term, diversified investing. We have carefully selected funds that offer access to a variety of investment markets. From there,…

View more