Invest
Invest
-
Q. Why is my Invest account suspended or inactive?
Stash has reduced your level of service due to inactivity on your brokerage account. This means trading is no longer available to you. If you’d like to initiate transfers, deposits, or buy/sell securities, you’ll log in to the app to review and agree to the Apex and Stash Capital Customer Account Agreement.…
-
Q. How Do I ACAT Transfer My Portfolio To Another Broker?
What is an ACAT? An ACAT (Automated Customer Account Transfer) transfer lets you move all of your cash and full stock shares from Stash to another broker (via our custodian, Apex). There are two types of ACATs: Partial: Move one or more securities and cash,…
-
Q. Securities Lending
Securities lending is a kind of investment activity that allows whole-share owners of securities to earn extra income by loaning out their shares. Partial share owners are not eligible for securities lending. The owner of the whole-share (the lender) loans their securities to a financial institution,…
-
Q. Why did the price I bought or sold my investments at change? What are Trading Windows?
When you sell an investment on Stash, your transaction is queued up and executed during one of our four trading windows (two in the morning and two in the afternoon, Monday to Friday, excluding market holidays). The price you see after the sale has settled is the price at the time we processed your sale.…
Didn’t find your answer?
Need help? Email us anytime at support@stash.com
Call us Monday-Friday 8:00am-8:00pm ET
