Bank Linking
Bank Linking
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Q. Why did you transfer money from my external bank account?
There are a number of reasons why we may have transferred money from your external bank account to Stash: You initiated a manual transfer (such as a purchase with a transfer), a manual transfer to your Stash banking account1,…
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Q. I was charged an overdraft fee because of my Stash account. What should I do?
We hate overdraft fees as much as you do. We wish that banks wouldn’t charge them! If you’ve already been charged an overdraft fee, we’re unable to reimburse the fees charged by your bank. Please call your bank and ask them to waive the fee.…
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Q. What are Instant Debit Withdrawals?
Having an external debit card linked to your Stash account can let you withdraw funds from your Stash banking account instantly. Instant debit withdrawals allow you to withdraw up to $1,000 from your Stash banking account to a linked external debit card for a 1% fee.…
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Q. Trying to Link your Stash with TD Bank?
TD Bank requires all institutions, including Stash, to re-link once every 90 days if you linked your account via the Instant Link option using Plaid. What this means for Stash customers who are linked to a TD Bank account: This will not impact any deposits you make from your account,…
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Q. All About Instant Transfers
What are instant transfers? Transferring money within Stash generally is effective immediately but could take up to a few minutes; however, transferring to an external bank account can take 1-3 business days. Instant transfers allow you to transfer money to an external bank from your Stash banking account instantly for a 1% fee.…
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