Q. Why is my account locked?
There are many reasons why your Stash account may be locked. To get specific information about your situation, please call us at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday, or email us at email@example.com so that a representative can assist you with unlocking your account. …
Q. I used the wrong PIN and I’m locked out of my Stash banking account. What should I do?
After several invalid PIN attempts at an ATM, your card will be locked. If your card does get locked, don’t worry—you can easily unlock it from within the Stash app in just a few minutes! Follow these steps to unlock your Stock-Back® Card: Login to the Stash app. …
Q. Having Trouble Logging Into Stash?
Having trouble logging into Stash? Let us help. What error message did you receive? Click the link to jump to that section. Taking a little time away?Hmm, we’re having some trouble.Hmm, something seems off.Your account is temporarily locked. Taking a Little Time Away?…
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