Setting up Your Stash Account
Setting up Your Stash Account
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Q. My family member has passed away, what do I need to do to close their Stash account?
We are very sorry for your loss. This must be extraordinarily difficult for you. Our support team is here to help guide you through this. When you’re ready, email us and tell us the first and last name of the deceased,…
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Q. Where can I find the Stash customer agreements?
Stash Customer Agreements You can access your Stash customer agreements at any time in the Disclosure Library. Apex Clearing Agreement You can access your Apex Clearing Agreement at any time in the Disclosure Library. …
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Q. Where can I view my trade confirmations?
Trade confirmations are like receipts for your investment transaction activities. We’re legally required to send you all of your trade confirmations. You can view your trade confirmations at any time from the app or web. Follow these steps to view your trade confirmations: In the app: Click here to go to your Statements &…
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Q. What happens if I delete the Stash application from my mobile device?
If you delete the Stash application from your mobile device without cancelling your subscription plan, your Stash account will remain active and you will continue to be charged your subscription fee. Your Stash account will continue to be governed by Stash’s Terms of Use and Privacy Policy,…
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Q. Why Am I Being Asked to Provide a Trusted Contact?
We at Stash are legally required to ask you whether or not you would like to add a Trusted Contact for your account(s). Adding a Trusted Contact is NOT required. If you should choose to add one, anyone you trust who is 18 or older is eligible. …
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Q. FAQ: Subscription and Payment Methods
How do I change my subscription plan? Stash offers two subscription plans: Stash Starter ($3/month or $32/year) and Stash+ ($12/month or $129/year). Stash makes it easy to upgrade or downgrade your subscription plan at any time from the app or web.…
Didn’t find your answer?
Need help? Email us anytime at support@stash.com
Call us Monday-Friday 8:00am-8:00pm ET
