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Q. How do I close my Retirement Portfolio?
Before you can close your Retirement Portfolio, make sure you’ve done the following: Link your bank to Stash so we can transfer your cash to you. (Learn how →) Turn off Set Schedule for your Retirement Portfolio. (Learn how →) Sell all of the investments in your Retirement Portfolio and wait for the sale to settle (up to three business days).…
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Q. What happens to my money when I close my Stash account?
If you decide to close your Stash account, a few things will happen (in this order): Your investments will be sold Once you request the closure of your account, Stash will sell any investments you may still own. It takes 2 business days for these funds to settle in your Stash account.…
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Q. My family member has passed away, what do I need to do to close their Stash account?
We are very sorry for your loss. This must be extraordinarily difficult for you. Our support team is here to help guide you through this. When you’re ready, email us and tell us the first and last name of the deceased,…
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Q. How Can I Close a Custodial Account?
In order to close a Custodial account, please contact Customer Support at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday, or email us at support@stash.com. …
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Q. How are refunds calculated if I close my Stash account or close my subscription plan?
Stash will refund any and all pre-paid portions of your Stash subscription fee in accordance with the terms of your Advisory Agreement. Refunded portions of pre-paid fees will be calculated starting from your billing date and then based upon the number of days remaining in your monthly billing period or annual billing period,…
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