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Q. Why is Stash asking me for photo ID?
During the course of signing up for your new Stash account, we may ask you for proof of identity via either your driver’s license or passport. Why do we need this information? The USA Patriot Act requires us to verify your identity—it helps us keep all 6+ million Stashers safe,…
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Q. Can I switch the name on my account to my spouse, kid, etc?
Unfortunately, it’s not possible to change the name on your Stash account to someone else’s. Why not? When you get started with Stash, we’re required to verify your identity and financial history in order to make sure you’re eligible for an account.…
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Q. How do I update or change my name?
If you need to change your first or last name, you’ll have to contact Customer Support. Before you do, here’s a list of the documents you should have on hand in order to complete the name change process: Government-issued ID showing your new name Marriage certificate Divorce certificate Certified court order You won’t need all of these documents,…
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Q. Need to upload documents to verify your identity when opening a Stash account?
During the course of signing up for your new Stash account, we may ask you for proof of identity via either your driver’s license or passport. Why do we need this information? The USA Patriot Act requires us to verify your identity—it helps us keep all 6+ million Stashers safe,…
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