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Q. What happens to my money when I close my Stash account?
If you decide to close your Stash account, a few things will happen (in this order): Your investments will be sold Once you request the closure of your account, Stash will sell any investments you may still own. It takes 2 business days for these funds to settle in your Stash account.…
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Q. How Can I Close a Custodial Account?
In order to close a Custodial account, please contact Customer Support at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m. ET Saturday and Sunday, or email us at support@stash.com. …
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Q. How are refunds calculated if I close my Stash account or close my subscription plan?
Stash will refund any and all pre-paid portions of your Stash subscription fee in accordance with the terms of your Advisory Agreement. Refunded portions of pre-paid fees will be calculated starting from your billing date and then based upon the number of days remaining in your monthly billing period or annual billing period,…
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Q. How do I cancel, stop, or modify a transfer?
If you’d like to cancel a transfer of any kind, don’t fear—it’s a very simple process. We’ve outlined the steps you’ll need to take below depending on the type of transfer you’d like to cancel, stop, or modify. Please keep in mind that we can only cancel transfers marked as “pending,” so you’ll want to take action before the transfer clears.…
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Q. Can I request a stop payment on a transaction in my Stash banking account?
Yes, you can request a stop payment for incoming transactions on your Stash banking account. You can request a stop payment via phone. If you’d like to request a stop payment, please call us at (800) 205-5164 from 8:00 a.m.-8:00 p.m.…
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