Q. How Do I Close My Stash Subscription?
Just like everything else at Stash, we’ve made the process of closing your subscription as easy and painless as possible. Here’s how to do it: Steps to close your Stash Growth subscription Steps to close your Stash+ subscription A few things to keep in mind: Custodial accounts: If you are looking to close just a portion of your subscription (i.e.…
Q. How Can I Close a Custodial Account?
In order to close a custodial account, please contact customer support at email@example.com.…
Q. Do I have to cancel my card if I want to dispute a transaction?
If you believe there was suspicious activity on your account, you must immediately report your Stock-Back card (your debit card) as Lost/Stolen in the app. As a next step, you will need to file a dispute. Please contact customer support for assistance.…
Q. How do I close my Stash Growth subscription?
We’ll be sorry to see you go! You can close your subscription at any time in the app or online at Stash.com. See below to get started. Ⓡ To start, please complete the following steps: Make sure your external bank is linked.…
Q. How are refunds calculated if I close my Stash account or cancel my subscription plan?
Stash will refund any and all pre-paid portions of your Stash subscription fee in accordance with the terms of your Advisory Agreement. Refunded portions of pre-paid fees will be calculated starting from your billing date and then based upon the number of days remaining in your monthly billing period or annual billing period,…
Q. How do I close my Stash+ subscription?
We’ll be sorry to see you go! You can close your subscription at any time in the app or online at Stash.com. See below to get started. To start, please complete the following steps: Make sure your external bank is linked.…
Q. Can I request a stop payment on a transaction in my Stash banking account?
Yes, you can request a stop payment for incoming transactions on your Stash banking account. You can request a stop payment via phone. If you’d like to request a stop payment, please call us at (800) 205-5164 from 8:00 a.m.-8:00 p.m.…
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