Q. Can I use my Stock-back card (debit card) at a gas station?
Yes you can! Remember to select Debit when you use your Stock-Back® Card (debit card) at the pump. You can also pay inside at the counter. Please note: Gas stations may hold up to $175 when you swipe your card at the pump because they do not know the final amount of the sale.…
Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
Q. How long does it take to receive refunds from returns on my Stash Stock-Back card (debit card)?
The time frame for the return is dependent on the merchant. Merchandise returns can take 3-5 business days to appear in your Stash banking account. *Please note: the timeframe is dependent on the merchant. If you are waiting for a return,…
Q. I’m replacing my Stash Stock-Back card (debit card). Can I continue to use my old card while I wait for a new card?
If you reported your Stash Stock-Back® Card lost or stolen, your old card will no longer work. You will need to wait until your replacement Stock-Back® Card arrives to use your card.1 If your card was damaged,…
Q. How can I reset my Stash Stock-Back card (debit card) PIN?
Forgot your PIN? No worries—resetting takes seconds. Here’s how to do it. To reset your PIN in the app: Open the Stash app Tap Bank from Home or the bottom navigation bar Tap the settings gear icon on the upper right-hand corner Select Reset Card PIN Select a new 4 digit PIN As a final step,…
Q. What are Stock-Back® bonuses?
With Stock-Back® Rewards, you earn a piece of stock (up to 1%) on almost every swipe of your Stock-Back® Card (your debit card).1 Stock-Back® bonuses work the same way,…
Q. How long will it take to receive my replacement Stash Stock-Back card (debit card)?
Your replacement Stock-Back® Card1 (your debit card) should arrive in approximately 7-10 business days. If you need assistance, please call us at (800) 205-5164 from 8:30 a.m.-8:00 p.m. ET Monday-Friday, and from 10:00 a.m.-6:30 p.m.…
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