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Q. Can I use my Stash Stock-Back card (debit card) while traveling?
Your Stash Stock-Back card (your debit card) works in over 125 countries (including purchases, ATM withdrawals, and online transactions). Purchases are subject to foreign transaction fees. Available countries can change without prior notice. …
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Q. How long does it take to receive refunds from returns on my Stash Stock-Back card (debit card)?
The time frame for the return is dependent on the merchant. Merchandise returns can take 3-5 business days to appear in your Stash banking account. *Please note: the timeframe is dependent on the merchant. If you are waiting for a return,…
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Q. How can I reset my Stash Stock-Back card (debit card) PIN?
Forgot your PIN? No worries—resetting takes seconds. Here’s how to do it. To reset your PIN in the app: Login to the Stash app. Tap Bank at the bottom of the screen. Tap the settings gear icon on the upper right-hand corner.…
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Q. What are Stock-Back® bonuses?
With Stock-Back® Rewards, you earn a piece of stock (up to 1%) on almost every swipe of your Stock-Back® Card (your debit card).1 Stock-Back® bonuses work the same way,…
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Q. I used the wrong PIN and I’m locked out of my Stash banking account. What should I do?
After several invalid PIN attempts at an ATM, your card will be locked. If your card does get locked, don’t worry—you can easily unlock it from within the Stash app in just a few minutes! Follow these steps to unlock your Stock-Back® Card: Login to the Stash app. …
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Q. Why is there a hold on my purchase for more than my payment amount?
Certain purchases (hotels, car rentals, gas stations, etc.) require pre-authorization and may temporarily hold money from your card balance that could be greater than the actual purchase amount. This is a temporary hold, and after your purchase is processed and settled,…
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