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Q. Is there a limit to how much I can transfer from my external account to my Stash Invest accounts?
The current one-time transfer limit from an external bank account to Stash Personal Portfolio/Custodian/Smart Portfolio is $10,000 and from an external bank account to Stash Retire is $6,000.…
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Q. What’s a bank transfer reversal fee?
A bank reversal can happen if the bank you are transferring from initiates a transfer cancelation. That’ll show up in your statement as “Apex Clearing (ACH) bank reversal” or return deposit fee. This might happen when your external bank account has insufficient funds,…
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Q. What are Instant Debit Withdrawals?
Having an external debit card linked to your Stash account can let you withdraw funds from your Stash banking account instantly. Instant debit withdrawals allow you to withdraw up to $1,000 from your Stash banking account to a linked external debit card for a 1% fee.…
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Q. I am having trouble or am unable to transfer money to my Stash banking account. What should I do?
Having issues making a transfer or deposit into your Stash banking account? We’ll help you get to the bottom of this. Please give us a call at 800-205-5164 from 8:00 a.m.-8:00 p.m. ET Monday-Friday, or email us at support@stash.com for assistance in transferring money into your Stash banking account.…
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Q. Why haven’t I received my direct deposit?
If you were expecting a direct deposit into your Stash banking account, but it hasn’t arrived yet, this could be due to one of a few reasons. Here are the most common reasons you may not have received your direct deposit: …
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Q. How do I cancel, stop, or modify a transfer?
If you’d like to cancel a transfer of any kind, don’t fear—it’s a very simple process. We’ve outlined the steps you’ll need to take below depending on the type of transfer you’d like to cancel, stop, or modify. Please keep in mind that we can only cancel transfers marked as “pending,” so you’ll want to take action before the transfer clears. …
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